Products purchased from the Aisha Couture chain of stores can be exchanged or returned within 14 calendar days, excluding the date of purchase. The terms of return and exchange of the product are regulated by the Law of the Republic of Azerbaijan “On Protection of Consumer Rights”.
Reason for return: Defective goods (Manufacturer's defect)
The product is checked by a technical expert in the store according to the rules. If the defect can be confirmed on site, after the confirmation process, the product is replaced with a new one or the amount is refunded. If the defect cannot be confirmed on site, the product is sent to the service.
Reason for return: Other
If the product has not been used and the appearance of the product has not been damaged, and the consumer properties, seal, label, as well as the goods or cash receipt or other documents issued with the goods have been preserved, then a return can be made. For this, a preliminary check is carried out by a technical expert in the store.